SHIPPING

 

UK: FULL POSTAGE TO THE WHOLE OF THE UK.

INTERNATIONAL: UNFORTUNATELY WE CANNOT SHIP ANY PLANTS INTERNATIONALLY. 

ALL PLANTS ARE SENT VIA A NEXT-DAY DELIVERY SERVICE TO ENSURE THEY ARRIVE WITH YOU QUICKLY. PLANTS ARE BOXED TUESDAY TO THURSDAY TO ENSURE THEY DON'T REMAIN WITH A COURIER OVER THE WEEKEND.

WE CAREFULLY WRAP AND PACKAGE OUR PLANTS SO THAT THEY ARRIVE SAFELY. EACH PLANT IS WRAPPED INDIVIDUALLY WITH BIODEGRADABLE PAPER BUBBLE-WRAP AND BOXED WITH ECO PACKING PEANUTS - MADE FROM STARCH THAT DISSOLVE IN WATER.

PLEASE NOTE: WE SHIP OUR PLANTS TUESDAY TO THURSDAY, SO IF YOU ORDER OUTSIDE OF THESE DAYS, WE WILL LOOK AFTER YOUR PLANTS UNTIL IT'S TIME TO SHIP THEM. WE WANT YOUR PLANTS TO ARRIVE HAPPY AND HEALTHY, SO WE LOOK TO MINIMISE THE AMOUNT OF TIME THEY SPEND IN A DARK BOX.

ORDERS ARE BOXED AND SHIPPED IN SEQUENTIAL ORDER. OUR NEXT DAY DELIVERY SERVICE IS FROM DATE OF SHIPPING NOT DATE OF ORDERING.

RETURNS

 

WE OFFER A 7-DAY EXCHANGE ONLY POLICY ON POTS AND ACCESSORIES.

GIFT VOUCHERS CAN ONLY BE USED IN-STORE. 

 WE DO NOT OFFER RETURNS OR REFUNDS ON ANY LIVING ITEMS.

 

DISCLAIMER

WE ONLY SELL AND SHIP HEALTHY PLANTS. IT IS YOUR RESPONSIBILITY TO MAINTAIN THEM,

THE PLANT DEN CANNOT BE HELD ACCOUNTABLE FOR NEGLECT OR MISS-CARE. 

PLANTS ARE PACKAGED WITH THE UTMOST CARE. DELIVERIES ARE VIA A THIRD PARTY COURIER,

THE PLANT DEN IS NOT RESPONSIBLE FOR ANY DAMAGE CAUSED BY THE COURIER. 

 

PAYMENT METHOD

WE ARE A CASHLESS BUSINESS IN-STORE.

 PLEASE BE ASSURED OUR ONLINE CHECKOUT IS SECURE.

 

© 2020 - Website created by Ellie Denny for The Plant Den

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