We offer a seven day exchange policy on gifts and accessories only.
If you wish to exchange an item, return postage is at your cost.
Plants and products are boxed Tuesday to Thursday. Orders are packed sequentially. 12 noon on Thursday is the cut off for next day delivery, if you order outside of our shipping days, we will look after your order until it is time to be sent.
Please note that next day delivery is the day after we have boxed and shipped, not the day following your order.