PRIVACY POLICY

THE PLANT DEN RESPECTS YOUR PRIVACY AND PROMISE TO USE ANY INFORMATION WE HOLD ABOUT YOU IN A SAFE AND RESPONSIBLE WAY.

BY PLACING AN ORDER ON THIS WEBSITE, YOU CONSENT TO THE COLLECTION, USE AND TRANSFER OF YOUR INFORMATION UNDER THE TERMS OF THIS POLICY. YOUR INFORMATION WILL ENABLE US TO TO SUPPLY THE GOODS, SERVICES OR INFORMATION YOU HAVE REQUESTED. IT WILL ALSO ENABLE US TO PROCESS YOUR ORDER AND TO CONTACT YOU CONCERNING IT. FURTHER, WHERE YOU HAVE CONSENTED, WE MIGHT USE YOUR INFORMATION TO LET YOU KNOW BY EMAIL ABOUT OTHER PRODUCTS AND SERVICES WHICH WE OFFER. WE USE WIX FOR OUR EMAIL NEWSLETTER. WIX GIVES AN EASY OPTION TO UNSUBSCRIBE FROM OUR MAILING LIST AT ANY TIME. (THE UNSUBSCRIBE OPTION CAN BE FOUND AT THE BOTTOM OF EVERY EMAIL WE SEND)

WE MAY SHARE SOME OF YOUR DATA WITH OTHERS IN THE SITUATIONS DETAILED BELOW BUT WILL NEVER SELL YOUR INFORMATION TO THIRD PARTIES. 1) WITH AGENTS (EG. PAYPAL, OUR ONLINE PAYMENT PROCESSING SERVICES, DELIVERY COMPANIES AND DATA PROCESSING ANALYSTS) THAT WE USE TO PROCESS THE ORDERS YOU PLACE WITH US OR WHO ASSIST US IN THE SERVICE WE PROVIDE TO YOU. IN THESE INSTANCES, WE PROVIDE THEM WITH ONLY THE INFORMATION THEY NEED TO PERFORM THEIR FUNCTION. WE REQUIRE ALL SUCH THIRD PARTIES TO TREAT YOUR PERSONAL DATA AS FULLY CONFIDENTIAL AND TO COMPLY WITH ALL APPLICABLE UK DATA PROTECTION AND CONSUMER LEGISLATION. 2) IN THE UNLIKELY EVENT THAT OUR BUSINESS ASSETS ARE EVER SOLD TO OR PURCHASED BY ANOTHER COMPANY. (OUR DATA RECORDS ARE PART OF OUR BUSINESS)

 

THE INFORMATION WE GATHER ON OUR SITE FALLS INTO TWO CATEGORIES: 1) PERSONAL DATA YOU SUPPLY WHEN YOU PURCHASE ONLINE AND 2) TRACKING INFORMATION COLLECTED AS YOU NAVIGATE THROUGH THE PLANT DEN. WHEN YOU MAKE A PURCHASE OR SUBSCRIBE TO OUR MAILING LIST WE COLLECT PERSONAL DATE ABOUT YOU SUCH AS YOUR NAME, MAILING ADDRESS, AND EMAIL ETC. WE USE INFORMATION TO PROCESS YOUR ORDER, RESPOND TO REQUESTS OR TO HELP US IMPROVE OUR SITE. WHEN YOU USE OUR SITE, WE MAY COLLECT TRACKING INFORMATION SUCH AS YOUR BROWSER TYPE, TYPE OF OPERATING SYSTEM YOU USE AND PAGES VISITED ON THE SITE. NONE OF THIS INFORMATION IDENTIFIES YOU PERSONALLY; WE COLLECT IT FOR AGGREGATE REPORTING ON SITE ACTIVITY.

WE MAY COUNT THE NUMBER OF VISITORS TO OUR SITE AND SEE HOW VISITORS MOVE AROUND OUR SITE WHEN THEY ARE VISITING IT. THIS HELPS US TO IMPROVE THE WAY OUR SITE WORKS, FOR EXAMPLE, BY ENSURING THAT USERS ARE FINDING WHAT THEY ARE LOOKING FOR EASILY. 

WE PARTNER WITH THIRD PARTIES SUCH AS DPD TO SHIP PRODUCTS AND ENSURE DELIVERY. WE ALSO USE GOOGLE ANALYTICS TO HELP US UNDERSTAND HOW OUR CUSTOMERS USE OUR SITE; EVALUATING THIS USE HELPS TO OPTIMISE OUR SERVICE. 

WE WILL NEVER SELL, RENT, TRADE, LICENSE OR OTHERWISE DISCLOSE SPECIFIC PERSONAL OR FINANCIAL INFORMATION TO ANY OTHER AGENT OR AFFILIATE.

OUR WEBSITE IS POWERED BY WIX AND USES SAFE SECURE SERVER TECHNOLOGY TO ENSURE THAT ANY DETAILS YOU PROVIDE US WITH ARE PROTECTED TO THE HIGHEST STANDARDS. ALL CREDIT/DEBIT CARDS PAYMENTS ARE PROCESSED THROUGH WIX OR PAYPAL. PLEASE VISIT THE RELEVANT SITE TO LEARN MORE ABOUT THEIR STRINGENT SECURITY LEVELS.

WHEN YOU PLACE AN ORDER THROUGH OUR SITE, WE WILL MAINTAIN YOUR ORDER INFORMATION FOR OUR RECORDS UNLESS AND UNTIL YOU ASK US TO DELETE THIS INFORMATION.

THE TRANSMISSION OF INFORMATION VIA THE INTERNET IS NOT COMPLETELY SECURE AND THEREFORE WE CANNOT GUARANTEE THE SECURITY OF DATA SENT TO US ELECTRONICALLY AND THE TRANSMISSION OF SUCH DATA IS ENTIRELY AT YOUR OWN RISK. WHERE YOU HAVE A PASSWORD SO THAT YOU CAN ACCESS CERTAIN AREAS OF OUR SITE, YOU ARE RESPONISIBLE FOR KEEPING THIS PASSWORD CONFIDENTIAL.